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Welcome to the Goldplus (Huntingdon) Precious Metal Buyer FAQ

At Goldplus, we understand that selling your precious metal items can sometimes be daunting, especially if you're unsure about the process. That's why we've put together this FAQ to provide you with all the information you need to feel confident and informed when working with us.

Whether you're wondering about the types of identification required, the items we purchase, how we value them, or the payment options available to you, you'll find answers to these questions and more right here.

So, whether you're ready to sell or simply exploring your options, we're here to help. Feel free to browse through our FAQ, and if you have any further questions, don't hesitate to reach out to us. We look forward to assisting you!

  • What types of identification are accepted?
    To sell to us, you must be over 18. You will need to provide photographic proof of ID and proof of address that is less than two months old. Examples of photo ID required: Valid passport Valid driver’s licence Valid ID card Examples of address ID: Council tax bill Bank statement Utility bill
  • What do you buy via post?
    We buy broken or unwanted gold, jewellery, gold coins, and gold watches. We also buy platinum, palladium, and dental gold. We buy silver, provided the quantity results in a value above £15 (you can check using our price calculator).
  • What don't you buy via post?
    We do not buy small quantities of silver via our postal service because of the weight to value ratio. The minimum value of silver that we will buy is £15 (which you can check using our online calculator). We will also not buy costume jewellery with no precious metal content or without any significant value.
  • How do you value items?
    One of our highly-experienced team members will examine your jewellery. Firstly, they will establish the types of precious metals as well as the contents (e.g., for 9ct gold, there is 37.5% gold content, whereas 18ct gold has double the amount of gold content). They will then check to see if any jewellery has been filled or lined with rubber, plaster, wire, or other base metals. These items add significant weight with a zero value. To establish an accurate purchase value, these items would have to be removed. At this point, we will contact you with an estimated value and seek your permission to break down the jewellery to get an exact value. We would NEVER do this without your signed consent. The gold and other precious metals will be weighed, and a purchase value calculated based on the ‘gold fix’ on that day*. * The ‘gold fix’ changes constantly and daily.
  • What is buyback ?
    Buyback is an option where you can receive immediate cash for your item (gold, silver, platinum, and palladium) without selling or getting a loan. How does it work? Securely bag together your items of the four precious metals we accept that you would like to be valued. Send them to our secure P.O. Box using our pre-paid (up to 100g) special delivery bag. On receipt of the items, we will photograph the contents for your peace of mind. Once we have achieved a valuation, we will offer you a price for your items. We’ll keep your items secure for 28 days, and within that time, you can buy them back by paying us the price you sold them for plus an administration fee. If we do not hear from you after the agreed 28-day period has expired, we will assume you no longer want these items, and we will sell them on.
  • What are the selling requirements?
    You must be over the age of 18. You must provide at least two forms of ID through either email (it will be your responsibility to encrypt the email with the encrypt button), our business WhatsApp, or post us a copy along with your buyback form (whichever method you are most comfortable with): One form to confirm your identity, such as your passport, driver’s licence, or other official photo ID (we will require you to hold your photographic ID next to your face to take a photo where both are clearly visible and send this to us) One form to confirm your current address that was issued in the last two months, such as a utility bill, council letter, or bank statement We will check if you have provided an ID before we send any money over to you. Once your identity has been confirmed, your details will be stored on our database in accordance with our terms and conditions.
  • How do I receive payment?
    We pay by bank transfer to the bank account details that you have supplied on your gold selling/buyback form.
  • Do you pay more for jewellery for resale?
    Yes, contact us, and we will discuss what we can offer you, subject to verification of your items.
  • Do you offer part-exchange on items you have for sale?
    Yes, get in touch, and we will discuss what we can do. Your items are subject to verification.

Frequently Asked Questions

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Ready to sell your precious metals? 

Not sure where to start or who to trust? At Gold Plus, we offer top rates for your gold, silver, and platinum. Say goodbye to uncertainty and hello to cash in hand.

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